Job Description
The Behavioral Health Clinical Liaison supports the state Medicaid plan by outreaching members, interfacing with behavioral health providers, and being the subject matter expert for their region. Incumbent provides a consultative function regarding behavioral health issues to care management team. Position facilitates training on topical behavioral health issues to member facing staff at plan.
This position is a leader who may participate in local, regional and state level stakeholder meetings.
Position serves a variety of functions in the plan including as subject matter expert, consultative to care management staff, and participation in stakeholder meetings.
Specific duties of this position focus on monitoring, oversight, and support of Evidence Based Practice (EBP's) providers and services to include the following:
⢠Oversee network of EBP providers, providing technical assistance and ensuring implementation of Provider Manual and regulator policy
⢠Participate in any coordination meetings with internal and external stakeholders as needed for member care or administering the system
⢠Routine monitoring of provider deliverables and data analysis for all EBPâ™s, including but not limited to vacancies for required positions on ACT teams, as well as monitoring ACT Team census, and ACT monthly outcome measure reports.
⢠Ensure fidelity of EBP services to SAMHSA or other applicable standards
⢠Facilitate timely referrals for ACT members entering ACT services, or transitioning from ACT to a lower LOC
⢠Coordinating compilation of monthly (or other periodic) EBP data for Dashboards, reports, tracking of trends with Census/rosters and performances, and semi-annual outcome reporting for all EBPâ™s (per state requirements)
⢠Collaboration with Courts and Crisis teams, Housing, Employment, and other liaisons
⢠Take part in monthly ACT-related meetings with LA state and in quarterly ACT provider meetings
⢠Monitor and assist with training and support for providers
⢠Monitor and address member concerns
⢠Monitor ACT Graduation data to ensure appropriate step-down as needed to ensure adequate capacity state ACT teams
⢠Coordinate data collection and analysis related to EBP

Required Qualifications
5 years community mental health work experience required including both provision and supervision of Assertive Community Treatment (ACT) services
Experience working with behavioral health and substance use populations required
Unrestricted and active state of Louisiana license as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Clinical Psychologist (LCP).
Clean driving record and valid driver's license state of Louisiana
10-15% Travel required in the Greater New Orleans /Baton Rouge LA and surrounding areas
Demonstrated ability to form and maintain collaborative working relationships with community based mental health providers, knowledge of the Louisiana Department of Health regulations related to behavioral health and substance use
Medicaid services, and prior experience providing behavioral health services.

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

• If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

• If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
Managed Care work experience in behavioral health and/or care management preferred

Education
Master's degree in Counseling, Social Work, Human Services, or closely related field from a CACREP accredited university

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.