The Inpatient Pharmacy Services Coordinator maintains and coordinates the medication ordering process for assigned areas to ensure that the most cost-effective products are utilized. Works in supervisory role with personnel involved with the operations for the distribution of medication, analyzes systems and operations of the departments via quality control measures in order to identify and rectify problems. 

Job Duties

• • Assists the leader(s) in planning, coordinating, and troubleshooting activities designed to improve the department's operations. Ensures compliance with state and federal laws, policies and regulations, and JCAHO standards. Develops new procedures and processes to promote growth, teamwork, and efficiency within the pharmacy department. Fosters relationships with ancillary departments to enhance pharmacy care. Optimizes Automated Dispensing Cabinet (ADC) policies, procedures, and operations. Assists the appropriate stakeholders with maintaining the pharmacy drug formulary and department initiatives. Responds to immediate concerns from hospital administration in the absence of the leader. Maintains the cleanliness of the department. Ensures that all cleaning logs, checklists and inspections are completed per policy and procedure.

   

  Quality and Performance Improvement:

  • Investigates incident reports (medication errors), analyze data for trends, and report findings to P&T. Develops and implements process improvements (both internally and externally) based on incident report findings. Ensures compliance with National Patient Safety Goals and Joint Commission standards related to medication management. Oversees the narcotic and non-control discrepancy review processes, anesthesia audits, ADC overrides, and electronic diversion monitoring reports. Ensures implementation of new procedures and processes for the pharmacy staff.

   

  Supervision/Staffing of Department Personnel:

  • Supervises the scheduling, evaluating, and daily activities of the pharmacy personnel. Responsible for conducting performance evaluations. Ensures adequate staffing with the assistance of the other team members, maintaining a workload balance within the pharmacy department. Assists the leaders in FTE budgeting and maintaining adequate pharmacy personnel. Conducts and provides on-going professional staff development via meetings and in-services.

   

  People:

  • Interviews and selects qualified candidates along with the leaders to ensure appropriate staffing levels. Communicates direction and processes to department staff and mediates disputes when necessary.

   

  Information Systems:

  • Oversees and supervises the daily operations of the ADCs along with the pharmacy information system team. Works closely with and provides support to the automation team.

Education 

• Required - Bachelor of Science in Pharmacy from an accredited College of Pharmacy
• Preferred - Doctor of Pharmacy (Pharm.D)

Work Experience

• Required - 3 years of Pharmacy Practice
• Preferred - Master's Degree in pharmacy administration, healthcare administration or business 
• Post-doctoral residency or fellowship in pharmacy administration preferred

Certifications

• Required - Current Pharmacy license in the state of practice

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.

• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Strong interpersonal skills.

• Well-developed communication skills, as well as excellent judgment, decision making, and delegation skills.

• Understanding of quality improvement.

• Leadership teaching skills.

• Current knowledge of problems of practicing pharmacists and a general interest in the practice of pharmacy Excellent organizational and time management skills with the ability to set priorities, make critical decisions and respond quickly to emergency requests.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

About Ochsner Health

Ochsner Health is the leading nonprofit healthcare provider in the Gulf South, delivering expert care at its 47 hospitals and more than 370 health and urgent care centers. For 14 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for four consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and digital connectivity not found anywhere else in the region. In 2024, Ochsner Health cared for more than 1.6 million people from every state in the nation and 63 countries. Ochsner’s workforce includes more than 40,000 dedicated team members and over 4,900 employed and affiliated physicians. To learn more about how Ochsner empowers people to get well and stay well, visit https://www.ochsner.org/.

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