Job Summary: Xavier University of Louisiana is accepting applications for the position of Technical Support Specialist II. This position reports to the Director Network Enterprise Technical Support for Technology Administration. Acts as a Senior Technical Support staff member for helpdesk and technical support staff in that this position requires more years of technical support experience. Extensive knowledge of computer hardware and software using several hardware platforms, Unix, Linux, Mac OS, Windows. Extensive knowledge of running diagnostic utilities for break-fix and troubleshooting. Ability to conduct research quickly on a wide range of computing issues. Ability to present research and ideas in a user-friendly language. Extensive application support experie