We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!
This job maintains and ensures complete and appropriate drug therapy in a multidisciplinary pharmaceutical care environment. Assumes responsibility for the management of pharmacy services with the goal of ensuring the patient receives complete and appropriate drug therapy and improving patient outcomes. Provides drug information to patients and healthcare providers. Works to resolve prior authorizations and all insurance billing on behalf of the patient and provider. Oversees the Patient Advocate team. Performs drug utilization review and checks for appropriateness. Works with Specialty Fulfillment team to ensure complete and timely receipt of medications and compliance with drug therapy.
Performs patient assessment and care.
Performs prior authorization and insurance resolution services.
Oversees the Patient Advocate team.
Communicates with patients, providers, and caregivers.
Assumes responsibility for professional development and continued education.
Participates in special projects/ committees as needed.
Maintains documentation relative to job.
Maintains and fosters an environment of teamwork and engagement.
Performs all job duties in accordance with Ochsner Specialty Pharmacy policies and accrediting bodies.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Required – Bachelor of Science in Pharmacy
Preferred – Doctor of Pharmacy (PharmD)
Completion of a PGY1 or PGY2 Pharmacy Practice Residency
Required – None
Preferred – 2 years experience as pharmacist
Experience in specialty pharmacy
Required – License to practice Pharmacy by the Louisiana Board of Pharmacy
Preferred – Multi-state licensure
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of patient information.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills.
Proficient in Microsoft Office.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
About Ochsner Health SYstem
Ochsner Health System is Louisiana’s largest non-profit, academic, healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner's 40 owned, managed and affiliated hospitals and specialty hospitals, and more than 100 health centers and urgent care centers. Ochsner is the #1 ranked hospital in Louisiana by U.S. News & World Report and is recognized as a “Best Hospital” across two specialty categories caring for patients from all 50 states and more than 70 countries worldwide each year. Ochsner employs nearly 25,000 employees and over 4,500 employed and affiliated physicians in over 90 medical specialties and subspecialties and conducts more than 700 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.