We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health System and discover your future today!
This job is responsible for planning and coordinating business operations and strategic programs for the system service line/geographical footprint. Coordinates, plans, and directs functions associated with the business, financial, and clinical activities, including but not limited to, operations/quality performance and monitoring, regulatory compliance, purchasing and inventory, human resource planning, physician and team member education, volume growth drivers, value-based care, and potential new program development opportunities. Communicates and interprets organizational and departmental mission, goals, and objectives to all areas of responsibility and provides leadership and direction in the planning, implementation, and evaluation of activities within areas of responsibility. Participates in and encourages internal and external training, as well as philanthropic opportunities, research events, and innovation.
Ensures quality of care and customer satisfaction measured by system performance reviews, accreditation and regulatory compliance, and patient experience scores.
Builds an engaged workforce through leadership, talent development, and collaborative employee and provider relationships to meet patient demand.
Oversees education, research, training, and compliance to support cutting edge patient care and all other clinical services.
Plans and ensures operational profitability and growth, as well as develops and achieves long term strategic business plans through effective relationship building, communication, execution, and accountability.
Oversees the physical and technological infrastructure and develops organizational structures, programs, and processes to meet organizational goals and patient needs.
Develops and monitors programs to maintain internal and external relationships of the service line with the public, referring hospitals, referring providers and other professional groups.
Other related duties as required.
Required - Bachelor’s Degree in Healthcare, Business Administration or related field
Preferred - Master’s Degree in Healthcare, Business Administration or related field
Required -7 years in leadership
Preferred - 10 years of leadership in a complex healthcare environment or patient care delivery system.
Preferred - Additional training in business and/or certifications may be combined to meet minimum qualifications.
Experience in Lean/Process Improvement.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Internal Number: REQ_00054186
About Ochsner Health System
Ochsner Health System is Louisiana’s largest non-profit, academic, healthcare system. Driven by a mission to Serve, Heal, Lead, Educate and Innovate, coordinated clinical and hospital patient care is provided across the region by Ochsner's 30 owned, managed and affiliated hospitals and more than 80 health centers and urgent care centers. Ochsner is the only Louisiana hospital recognized by U.S. News & World Report as a “Best Hospital” across four specialty categories caring for patients from all 50 states and more than 80 countries worldwide each year. Ochsner employs more than 18,000 employees and over 1,100 physicians in over 90 medical specialties and subspecialties, and conducts more than 600 clinical research studies. Ochsner Health System is proud to be a tobacco-free environment. For more information, please visit ochsner.org and follow us on Twitter and Facebook.